If you can access your internet account online on the TELUS.com website, you can reset your own email password. I will show you how. Please do the following:
1) Click on the following link: https://www.telus.com/youraccount
2) Log in with your Username/Email and password.
3) Once you are logged into your account, look under the "Products & Services".
Beside "TELUS High Speed", click on the "View details / modify" link.
4) On this page that loads up, under the "E-mail boxes" section, look for your Email box and then click on the "password" link.
5) As prompted, enter whatever you'd like for your new email password (twice).
Once you are finished, click on the green "Change" button.
You will get a confirmation notification if the password change worked or not. Once it was successfully, you can log out of that page.
