If you are currently able to access your TELUS.com account online, you will be able to change your (login) Username to access your account. To do that, please do the following:
1) Click on the following link: https://www.telus.com/youraccount
2) Log in with your Username/Email and password.
3) Once you are in your account, towards the right side of the page, click on the "Change your user profile" link.
4) Under the "General Information" section, beside "Username", click on the "Change" link.
5) Create whatever (new) Username that you'd like. Usernames must be 6 to 30 characters in length, use only letters & numbers and contain at least one letter.
6) When you are finished, click on the green "Change" button below and you should get confirmation if it worked or not.
From that point forward, you will be able to log in with that new Username that you just choose.
